At Student Loan Help, maintaining the trust and confidence
of the customers we serve is high priority. We want
you to understand how we protect your privacy when
we collect and use information about you. We respect
your right to privacy and recognize our obligation
to keep information about you secure and confidential.
We collect only limited “nonpublic personal information”.
Nonpublic personal information is information about
you, which is not available publicly. We gather this
information so we can deliver the products and services
you request easily and efficiently and administer our
business. We also want you to understand what personal
information we collect from you, why it is collected,
and how and why, in certain situations, we may share
this information with other companies in the Student Loan Help
family of companies, our servicers, originating agents,
processing agents, and third party agents.
Please remember that the Student Loan Help Privacy
Policy applies only to Student Loan Help and our web
site. It does
not apply to other sites that may be linked to or from
our site or any other company or organization. This privacy
policy applies to our customers in the United States,
and to visitors to our web site. Student Loan Help reserves
the right to alter this privacy policy at any time. Notice
of this privacy policy will be made available to all
of our customers through mailings, e-mail, or our web
site. The effective date of this privacy policy is January
1, 2004.
This privacy policy is disclosed on behalf of the entire
family of Student Loan Help companies. These companies include:
• Millenia Group 2000, Inc. (d/b/a Student Loan Help)
When you are simply browsing our web site or using our
online calculators and tools, you do so without revealing
any personal information. While we do not collect personally
identifying information about visitors to our site, we
do use standard software to collect information for the
strict purpose of tracking activity on our site, such
as the name of your ISP, the referring web site and the
date and time you viewed our site. This allows us to
better understand how many people access our site and
which pages are most popular.
Student Loan Help abides by federal law and the guidelines
established by the Federal Trade Commission regarding
youth privacy. Therefore, we will not knowingly collect
any personal information from or allow the registration
of young people under the age of 13.
Student Loan Help does not share the nonpublic personal information
of our current or former customers with nonaffiliated,
third parties except as required or permitted by federal
law or regulation. Under these circumstances, we may
share your personal information with schools, lenders,
agencies of the United States government and their agents,
credit-reporting agencies, and with third-party servicing
organizations. In this case, all of the third parties
are required to use any nonpublic personal information
we provide to them for its intended purpose only.
We instruct our employees to respect the confidentiality
of nonpublic personal information. Accordingly, under
the Student Loan Help privacy policy only those Student Loan Help
employees with a business reason to access your nonpublic
personal information are authorized to do so. We maintain
physical, electronic, and procedural safeguards that
comply with federal regulations to guard your nonpublic
personal information.
We also share nonpublic personal information with the
companies identified in Schedule A to this policy statement
on a limited basis in order to facilitate the performance
of our services. We do not share your nonpublic personal
information with individuals, unaffiliated companies
or organizations not listed in Schedule A to the policy
statement, except as authorized by law.
In order to effectively and efficiently make your loan
or administer your loan, it may be necessary for employees
of the companies listed in Schedule A to access your
information or your account. Only companies directly
involved with originating or administering your loan
will have access to your account. The information shared
includes your name, address, telephone number, Social
Security number, account balances, payment history, account
usage and other similar information about your transactions
with Student Loan Help.
If you have any questions or comments or need to otherwise
contact us in connection with this privacy policy, please
contact us at the website, address, or telephone number
listed below:
http://www.studentloanfix.com
Student Loan Help
Student Loan Help
9 Ryan Farm Road Suite 1-C
Windham, NH 03087
